Revolutionizing incident reporting with Hearback
First things first, what is incident reporting and why does it matter for employee retention? Incident reporting is the process […]
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User Feedback psychology & Encouraging Honest Responses
User feedback is the lifeblood of innovation, growth, and customer satisfaction. Yet, getting honest responses remains a challenge for many
The rise of audio customer feedback & changing user insights
User insights and customer feedback are no longer “nice-to-have”; consumers today expect personalised experiences, and brands cannot afford to ignore
Boosting efficiency and employee retention by revolutionising incident reporting with Hearback
First things first, what is incident reporting and why does it matter for employee retention? Incident reporting is the process
How online survey tools like Hearback can help address the rising cost of living in Singapore
The rising cost of living has become a growing concern for many in Singapore, affecting households across all income brackets.
How Hearback can help with employee retention across industries in APAC
The Asia Pacific (APAC) region continues to grapple with the repercussions of the “Great Resignation,” a phenomenon that has significantly
The role of genuine product feedback and how businesses act on it to make customers feel heard and valued
Genuine product feedback isn’t just about collecting opinions—it’s about creating a dialogue that empowers customers and drives meaningful change. When
How Hearback is reducing bias in multilingual APAC and improving customer feedback quality for businesses
In today’s competitive marketplace, the value of customer feedback cannot be overstated. Businesses across the APAC region, where more than