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Imagine this: your customer support team receives dozens of voice messages every day, but half of them are in different […]

Over the past few weeks, we had the opportunity to put HearBack — our AI-powered feedback and engagement platform —

Why Storytelling Matters More Than Ever Stories are at the heart of every culture, community, and organization. They carry wisdom,

Singapore is changing the way healthcare is delivered. Instead of relying only on hospitals, there’s a growing shift towards community

When it comes to healthcare, one thing is clear: patients don’t just want treatment, they want to be heard and

As our parents and grandparents age, one of the biggest concerns families face is consistent care and communication. Whether it’s

Running a Business? Let’s Talk About Making Life Easier Hey there! If you’re running a small or medium business, you

When most people hear about HearBack, they think of workplace feedback or incident reporting.But here’s the fun part, HearBack isn’t

Singapore’s journey over the past 60 years has been one of grit, innovation, and bold transformation. From humble beginnings to

In a world flooded with forms, text boxes, and endless clicks, what if the most valuable feedback came through something